When you name your salon you want to come up with a name that draws attention and is easy to remember. Here are some of the names our members chose...
Everyone working in customer service knows that words are incredibly powerful, and some of them can truly either make or break customer service experiences. The infographic offers 12 positive phrases and empathy statements to use for improving every service interaction.
How To Delight Your Customers and Clients Great small business tips from successful women on how you can impress your customers and look like a professional. A must read for the entrepreneurs, freelancers, Etsy shop owners, and other creatives.
The "secret" to consistent customer service online! This trick is used by big politicians + successful companies to wow their customers EVERY time -- and it's ideal for busy solo business owners, too! Implement it and you'll be faster + better at giving p
Recording Phone Calls on a Mobile Phone: Here Are Your Options -- Whether you're conducting an interview or just want to capture a bad customer-service call for posterity, here's how you can record phone calls.
Why Customer Service Is So Important For Your Business